At Asika Air Travels, your privacy and trust are our highest priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our services through our offices in Nagore, Karaikal, and Chennai, or through our website and digital platforms.
By using our services, you agree to the practices described below.
1. Information We Collect
- Personal details: Name, date of birth, passport details, visa information, and identification documents.
- Contact details: Phone numbers, email addresses, and mailing addresses.
- Travel details: Flight preferences, booking history, travel itineraries, and insurance data.
- Payment information: Transaction records and billing details (processed securely through authorized payment gateways).
- Digital information: Cookies, device details, and browsing data when you use our website.
2. How We Use Your Information
- To process bookings, visas, and travel documentation.
- To communicate updates, confirmations, and important notifications.
- To provide customer support and address service-related issues.
- To comply with legal and regulatory requirements.
- To improve our services, website functionality, and customer experience.
3. Sharing of Information
We only share your personal data with trusted third parties when necessary, such as:
- Airlines, visa authorities, insurance companies, and government agencies for travel arrangements.
- Service providers and business partners who help us deliver services on our behalf.
- Regulatory or legal bodies when required by law.
We do not sell, trade, or rent your personal data to unauthorized third parties.
4. Data Protection and Security
- We implement strict security measures to protect your information from unauthorized access, misuse, or disclosure.
- Sensitive data like payment details are encrypted and handled by secure, PCI-compliant gateways.
- While we take every precaution, no online transmission or storage system can be guaranteed to be 100% secure.
5. Your Rights
- Request access to your personal data.
- Correct or update inaccurate information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
6. Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience, track performance, and understand customer preferences. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party platforms. Asika Air Travels is not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before sharing personal information.
8. Changes to This Policy
We may update or revise this Privacy Policy from time to time. The revised version will be posted on our website with the date of the latest update.
9. Contact Us
For questions or requests regarding this Privacy Policy, please contact us through our official offices in Nagore, Karaikal, or Chennai, or via our website.